We post your packages through Royal Mail by using our local post office in Creswell village.
We aim to process all orders within 2-3 business days of you placing your order.
Postage & Packaging costs:
Free when you spend over £30 (UK only)
Standard Shipping £2.95 0kg - 1.99kg
Standard Shipping £4.95 2kg - 3.99kg
Standard Shipping £5.95 4kg - 8.99kg
Europe (Tracked): £15.00
International Shipping Zone 3 (USA) £29.99
If your order is above £135, you will need to pay customs charges. Crags Shop is not responsible for these charges.
We aim to process all orders within 2-3 business days of you placing your order.
Customers should expect to receive orders within 7 business days.
You may experience delays through your local postal service, especially during peak times from November - December each year, or during Royal Mail strikes.
Click & Collect is available so you can avoid a delivery charge altogether and create an excuse to come and enjoy our amazing historic site!
Wherever possible, orders are packaged in reused packaging in line with our sustainability values. This includes boxes, padded envelopes, and any protective packaging (such as bubble wrap) within. You will recognise your order is from Creswell Crags because it will be stamped with our logo.
Creswell Crags is run by a charity. The Creswell Heritage Trust. All sales support our work, thank you very much for using browsing our shop, we hope you found something you like! (Charity Number 701683)
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